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Cookies

Updated March 28, 2026

This cookies notice explains how Sopu uses cookies and similar technologies on the customer site. It covers browser cookies, local storage, and session storage that are used to keep the menu, cart, sign-in flow, and checkout working.

At the time of this draft, the current customer app is built primarily around essential cookies and essential browser storage. If non-essential analytics or marketing technologies are added later, this page must be updated before those technologies are activated.

That also applies to any external widgets, analytics tools, marketing tags, or support tools you add later.

Any text shown in red still needs your business confirmation before this page goes live.

What We Mean By Cookies And Similar Technologies

Cookies are small text files stored in your browser. Similar technologies include session storage and local storage inside your browser. Sopu uses these technologies to keep customer sessions working, preserve cart and checkout state, and support sign-in and order-continuity features.

Essential Cookies Used By The Customer Site

  • foodapp_session: keeps the signed-in customer session active when Sopu's own session cookie is used. Typical retention is up to 30 days unless cleared earlier.
  • foodapp_guest_cart: keeps a guest cart linked to your browser until you sign in or the cookie expires. Typical retention is up to 30 days unless cleared earlier.
  • if external authentication is enabled, the sign-in provider may also use its own essential authentication cookies

Browser Storage Used By The Customer Site

  • foodapp_venue_comment in session storage: keeps the customer's checkout comment while the browser session is active. Provider: Sopu. Duration: session only.
  • foodapp_auth_target_path, foodapp_auth_force_login, foodapp_auth_error_code, foodapp_auth_reauth, and foodapp_auth_ui_transition in session storage: preserve login-flow state during sign-in and redirect handling. Provider: Sopu. Duration: session only.
  • foodapp_latest_order_id in local storage: remembers the latest order reference so the customer can reopen current-order UI more easily. Provider: Sopu. Duration: until replaced or removed.

Third-Party Services That May Use Similar Technologies

  • Stripe may use cookies or similar technologies during secure card-checkout and saved-payment-method flows
  • Google sign-in, Stack Auth, or phone-verification providers such as Firebase may use cookies or similar technologies when those sign-in features are enabled
  • Google Maps and geocoding services may process request data related to address lookup and delivery-area checks
  • other external services used on the site: [Add any other external services that set cookies, pixels, SDK storage, analytics identifiers, chat widgets, or consent tools on the customer site]

Consent And Cookie Controls

  • strictly necessary cookies and storage used to run the service do not require separate consent under the usual cookie rules
  • if Sopu adds non-essential analytics, marketing, profiling, or social-media technologies later, Sopu will request consent before storing or accessing them where consent is required
  • cookie settings link / consent control: [Add cookie settings / consent manager link when implemented]

You can also delete or block cookies in your browser settings. Doing so may prevent parts of the service, sign-in flow, cart, or checkout from working properly.

If Sopu later adds analytics, ads, chat widgets, consent tools, or embedded third-party media, this page and the cookie controls should be updated before those technologies are activated where consent is required.

Contact

If you have questions about cookies or similar technologies on the customer site, contact Sopu at [Add customer-service email].

Changes To This Cookies Notice

Sopu should review and update this cookies notice whenever new cookies, new browser-storage keys, or new external services are introduced to the customer site.